The Grand Rapids office covers Kent, Ottawa, Muskegon, Allegan, Ionia, Barry and Montcalm counties, and the Stevensville office covers Berrien, Van Buren and Cass counties along the southwest shore. Every county and city with its own page above is on a regular route.
Beyond those counties, planned work such as replacements and installs can often still be scheduled, even when an emergency call would be better served by a company closer to you. We would rather tell you that on the phone than promise a visit we cannot keep on a busy day.
When we are fully booked, whether in a cold snap or a heat wave, a call may be forwarded to another trusted local provider so you are not left waiting.
The quickest way to check an address is to call. The person who answers can tell you which office covers you and what a realistic arrival window looks like for the day you need us.